Terms & Policies
Return and Exchange Policy
DeLori Designs will gladly accept exchanges on defective merchandise only. NO REFUNDS. We will exchange the defective merchandise as long as the following conditions are met:
- Merchandise must be in a new, unused and unworn condition. We cannot sell or accept items that appear to have been worn.
- Defective merchandise must be reported to us within five 5) days of the date of receipt and returned no later than fifteen (15) days of the date of receipt.
Exchanges are easy. You can return the merchandise through the mail along with an indication of the reason for the return. Once your item is received, a replacement will be issued.
Please send an email to custserv--@--deloridesigns.com for a return authorization number.
Shipping Info
- All packages are shipped will be shipped via U.S. Postal Service with delivery confirmation. Tracking number will be sent via e-mail after shipment.
- No overseas shipping
- Other arrangements can be made with prior approval through customer service
| Order Total | Shipping Charge |
| Up to $20.00 | $7.95 |
| $20.01 - $100.00 | $9.95 |
| $101.01 - $300.00 | *$15.95 |
| Over $300.00 | 10% |
Large packages may require additional shipping charges
Washington State Sales Tax Applies to all shipments made to an address within Washington State.
